A Nu Twist Things To Know List!


Mail Order
We would be delighted to mail any of our retail products or gift certificates.
 
Payment
We accept VISA, MasterCard, Discover, Cash, and personal check.  Returned checks are subject to a $38 fee. We require a non-refundable deposit of $25 to secure appointments for services taking more than 3hrs (braids, extensions etc..)

Gratuities
Gratuity is not included in prices however, it is appreciated. Gratuities can be added to credit cards or personal checks.
 
Gift Certificates
Gift Certificates are available in any denomination and are non-refundable.  Gift Certificates are valued for services rendered and retail.  Gift Certificates are not exchangeable for cash or gratuities.   For your convenience, Gift Certificates may be purchased by phone.
 
Cancellation Policy
 We are aware that, at times, you need to change your appointment. We ask that you notify us 24 hours in advance if you need to cancel or reschedule.  
A fee of $20 be charged for anyone missing two or more appointments within a 24 hour period.
 Appointments that are not honored within one
hour may have to be rescheduled.

Scheduling/Styling

Our scheduling is designed to permit the appropriate amount of time to complete your service.  Please help us by arriving on time, indicating exactly all the services you wish to receive in order receive the full benefit of your service and experience.  We offer in person consultations by appointment for color, chemical, extension and braiding services.   

Special appointments can be arranged for special needs.
 
We suggest that you make your next appointment before you leave the salon.  We will gladly call the day before as a reminder for chemical services.

Based on previous experience we can give you a general estimation of the time it will take to complete your style. However, every situation is different and special so it is only an estimate. Sometimes styles run longer and sometimes shorter than expected. For best results we ask that you do not rush your stylist. For those who are having a style that takes 6 or more hours, we recommend that you do not have your hair done on the same day as important engagements

When having your hair done, if at any point you see your style is not going the way we agreed, please let us know as soon as you know. After the style is finished it will be too late for any adjustments or refunds to be made.

  Personal Belongings
Please note that we are not responsible for loss, theft, or damage to personal property or clothing.  

Child Care
We love children, however unless they have an appointment please make other arrangements so that you and those around you may enjoy the salon experience. Our waiting area is limited and is used for consultations and customers waiting to be serviced. Therefore we kindly ask that you please refrain from bringing along a number of friends and family to wait for you while you are having your hair done.  Styling stations are used for clients being serviced all others must sit in designated waiting area.

Running Late
We pride ourselves on servicing all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you.  In the event that you are running late for an appointment, we will do everything possible to satisfy you with our other patrons in mind.
 
Employment Opportunities
A Nu Twist Salon is always seeking professional, enthusiastic, reliable and friendly people to join our staff.  We want team players who love what they do and want to work in a fun environment.  We will consider resumes and applications for the following possible positions listed here:
Employment Page

Contact Us  
A Nu Twist Multicultural Salon  
813 W. University Ave.  
Gainesville, Fl  32601 (352) 373-3300

Web Address: www.anutwist.com

Email Address: a_nu_twist@yahoo.com

 

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