A Nu Twist Salon Customer Survey In order to improve the quality of our services, and better understand the needs of our clients, we would appreciate your input on the following brief survey. Upon completion and submission, you will be entered into a weekly drawing for a product giveaway. If you wish your reply to be confidential and not entered into the weekly drawing, please leave your name and email address empty.   Client Type Returning New client Did our staff make you feel welcomed when you arrived? Yes No Not sure If I felt unwelcome why? Did you have to wait before your service began? No wait A few minutes Longer than expected if longer than expected, were you give an explanation? Was our staff person(s) performing the service(s)  helpful in making you feel comfortable during your service? Pleasant Informative Professional Satisfactory Unsatisfactory If Uncomfortable, why? Was the styling service you received, exactly what you requested? Yes No Not sure If style not requested, how can we improve? Describe the interaction with the staff member during the service (please check all that apply): Pleasant and friendly Informative Professional Satisfactory Unsatisfactory Unsatisfactory interaction If a specific product was used, did the staff member explain  the usage of the product and its features while applying it? Yes No Not sure Not applicable Please rate the overall quality of your service(s). Excellent Average Below average If quality was below average, explain here: Do you have any suggestions for our reservation or check-out procedure? Are there additional services or products you would like  to see offered at A Nu Twist (please list)? Would you refer your A Nu Twist stylist to others? Yes No Not sure If you would not refer, please list reasons here: Name Email Image Verification Please enter the text from the image [ Refresh Image ] [ What's This? ]