CONSULTATIONS 
We offer in person consultations. Please call for available times. A NuTwist  requires a non-refundable deposit to secure an appointment for services taking more than 3hrs.  We accept Visa & Master Card, bank cards, and money orders. No personal checks please. You may mail in your deposit or drop by and make a payment and, once received, we will call you promptly to verify and confirm your appointment.

A 3-day reschedule notice is required to maintain/reschedule your deposit for future appointment.

The balance due for all services is required when you arrive for your appointment.

YOUR APPOINTMENT DAY
Please be on time. Appointments that are not honored within one hour of your appointment time with no notification of a late arrival may have to be canceled due to scheduling conflict and deposits may be forfeited.

Based on previous experience we can give you a general estimation of the time it will take to complete your style. However, every situation is different and special so it is only an estimate. Sometimes styles run longer and sometimes shorter than expected. For best results we ask that you do not rush your stylist. For those who are having a style that takes 6 or more hours, we recommend that you do not have your hair done on the same day as important engagements.

We ask for your consideration in regards to bringing children. It is best to make other arrangements for someone to care for them while you are having your hair serviced.

Our waiting area is limited and is used for consultations and customers waiting to be serviced. Therefore we kindly ask that you please refrain from bringing along a number of friends and family to wait for you while you are having your hair done.  Styling stations are used for clients being serviced all others must sit in designated waiting area.

When having your hair done, if at any point you see your style is not going the way we agreed, please let us know as soon as you know. After the style is finished it will be too late for any adjustments or refunds to be made.